|Date||Product||Score||Customer Comment||Our Response|
|14-Jun-2020||Secure Parking in Fulham Broadway SW6||There is nothing secure about it so perhaps to change the name of the service.||
The car park has CCTV and in normal times there is regular enforcement. We have been in the middle of the covid crisis and the enforcement of the car park was put on hold for very obvious health reasons. Full enforcement is now back in place as we come out of lock down......
The car park has CCTV and in normal times there is regular enforcement. We have been in the middle of the covid crisis and the enforcement of the car park was put on hold for very obvious health reasons. Full enforcement is now back in place as we come out of lock down...........it would have been nice if you might have factored in covid factors in your review.................Read more
|12-Jun-2020||Secure Parking in Chelsea SW3||Great location. Attendant came straight over to help park. Nice clean, safe car park. Recommend for Kings Road.||Many thanks for your kind review. We appreciate it.|
|31-May-2020||Secure Parking in Chelsea SW3||Really good service. The attendants were lovely & helpful. Parking spaces are a reasonably good size. Totally recommend it.||Thank you for taking the time to give us 5 stars - we really appreciate it!|
|25-Apr-2020||Secure Parking in Chelsea SW3||very near to the venue I was going to, safe & secure, and value for money in central London||Thank you for the 5 stars - we appreciate it!|
|28-Mar-2020||Secure Parking in Chelsea SW3||I tried to book online, they cancelled the booking, I called and they said someone will call me back and never did||We are disappointed you have left us a 2 star review. This was when the virus broke and lockdown was imminent. Like a lot of businesses we have had to adapt to a new paradigm and we had a lot on. Under the circumstances we feel its pretty "mean" of you to leave this review|
|28-Mar-2020||Secure Parking in Chelsea SW3||Sadly didnt make our journey, but will be booking again when the country is back up and running||No problem. We will love to see you when the world starts turning again!|
|27-Mar-2020||Secure Parking in Chelsea SW3||Helpful||Thanks for the kind review!|
|27-Mar-2020||Secure Parking in Chelsea SW3||Not charging customers for minimum use during this horrible convid 19||Many thanks - delighted we could help!|
|27-Mar-2020||Secure Parking in Chelsea SW3||Excellent for an overnight stay and a visit to the satchi gallery the day after. Found it to be very safe and secure. Attendants on site very helpful and courteous. Would definitely use their services again if in the area.||We appreciate you taking the time to leave us a 5 star review - thank you and we hope to see you again.|
|26-Mar-2020||Secure Parking in Chelsea SW3||We turned up a little late to the carpark as we got stuck in traffic. Ad we had booked it for a little longer than we needed it was ok. The chap there was very helpful guiding us into the space and very polite. I would use again.||Many thanks for your 5 stars!|
|25-Mar-2020||Secure Parking in Chelsea SW3||Very easy and secure||Thank you for 5 stars!|
|24-Mar-2020||Secure Parking in Chelsea SW3||
It was a bit unusual in having to hand in my car keys to the attendants in case they needed to move the car when leaving the car park. They did explain that it was because we were parked in front of some storage units which the owners might need to access. We noticed on ou
It was a bit unusual in having to hand in my car keys to the attendants in case they needed to move the car when leaving the car park. They did explain that it was because we were parked in front of some storage units which the owners might need to access. We noticed on our return that our car had been moved within the allocated space we left our car in but we weren't informed by the attendants that they had done so which would of been nice.Read more
|Thank you for your review. We do have signs explaining it is a valet park car park|
|24-Mar-2020||Secure Parking in Chelsea SW3||Excellent. Safe.||Thanks for 5 stars!!|
|24-Mar-2020||Secure Parking in Chelsea SW3||Easy parking, charming polite attendant. Would have no issue using again.||Many thanks for your 5 stars!|
|22-Mar-2020||Secure Parking in Chelsea SW3||Efficient and well organised. Very pleasant and helpful at the garage itself.||No Comment|
|20-Mar-2020||Secure Parking in Chelsea SW3||Good friendly service at drop off.||No Comment|
|20-Mar-2020||Secure Parking in Chelsea SW3||we were not told we would have to leave our keys for insurance purposes we were not able to and therefore left and did not park||No Comment|
|20-Mar-2020||Secure Parking in Chelsea SW3||First time using this service. Courteous helpful staff. Will use your service again. Highly recommend.||No Comment|
|19-Mar-2020||Secure Parking in Chelsea SW3||friendly & effecient srtaff||Thank you for the 5 stars - appreciated!|
|19-Mar-2020||Secure Parking in Chelsea SW3||Easy to find. Very helpful and friendly staff||Thank you for taking the time to give us 5 stars - appreciated!|
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