Parking Professionals Ltd

84%

Of our customers give us good ratings

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74 reviews
Date Product Score Customer Comment Our Response
11-Jun-2021 Secure Parking in Chelsea SW3
The gentleman at Cheltenham Terrace car park were helpful, professional and courteous throughout our experience. Would highly recommend anyone using this location. No Comment
08-Jun-2021 Secure Parking in Chelsea SW3
Great and efficient service. Safe and secure parking with friendly and helpful staff! No Comment
29-May-2021 Secure Parking in Bayswater W2
Everything about it was good except that your operative insisted that I pay by cash, which was contrary to your website's advice. Thus, I felt it could have been a scam of sorts. Thank you for the reply. Unfortunately we do suffer the odd internet issue - without the internet we cannot take card payments and that is what happened when you parked. Apologies for the inconvenience.
20-May-2021 Secure Parking in Chelsea SW3
Staff were polite & helpful. Thank you for the 5 stars - we appreciate it and look forward to seeing you again soon!
18-May-2021 Secure Parking in Chelsea SW3
Excellent. Polite and really helpful. We are grateful for your kind review - thank you and look forward to seeing you again soon!
18-May-2021 Secure Parking in Chelsea SW3
Friendly, helpful and cheerful. Offered to move my car, if necessary, as I was in a rush for an appointment. Happy we could be of service and thank you for the 5 stars! We look forward to seeing you again soon!
17-May-2021 Secure Parking in Chelsea SW3
friendly ,safe parking Thank you for your review - appreciated! We hope to see you again soon
16-May-2021 Secure Parking in Chelsea SW3
The lovely parking attendant was so nice & helped me park. He found me an extra wide space as I was struggling with the space he’d initially asked me to park into. Thank you Jo or Yo.! We appreciate your 5 stars! We look forward to seeing you again soon and will pass your comments to Jo! Many thanks
14-May-2021 Secure Parking in Chelsea SW3
Excellent was within 200 yards of where I needed to be. Right in the heart of chelsea, helpful attendant plenty of space for the car Delighted we could help you with your parking. thank you for the 5 stars and we look forward to seeing you again soon!
12-May-2021 Secure Parking in Chelsea SW3
Service is fine its just that the online booking never seems to be acknowledged when i arrive. Despite getting an SMS confirming my booking the attendant doesnt have a clue who i am or that i have reserved a spot.
Thank you for the review. We are aware of your bookings and all are forwarded to the onsite parking team. As you are aware the car park is busy and it is simply not possible for the team to memorise the names of every booking we take. We do manage the no of bookings we take
Thank you for the review. We are aware of your bookings and all are forwarded to the onsite parking team. As you are aware the car park is busy and it is simply not possible for the team to memorise the names of every booking we take. We do manage the no of bookings we take to make sure if you have made a booking you will get a space, which is really hard to manage when we have no idea how many turn up and park customers are going to arrive on any given day, especially in these strange times.
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08-May-2021 Secure Parking in Chelsea SW3
It was an extremely convenient location, and I found the service personnel extremely helpful and very very friendly, I will definitely be using this facility on my next visit to London Delighted we could help you - thanks for the 5 stars and we hope to see you again!
08-May-2021 Secure Parking in Chelsea SW3
They knew I had booked and were prepared to park the car for me. Very polite and considerate Thank you for your kind review....much appreciated and hope to see you again soon.
06-May-2021 Secure Parking in Chelsea SW3
Good website for booking. Convenient location . Decent sized bays for parking. Friendly staff. Car was moved during our three day stay but done without damage . Not unduly expensive bearing in mind location.
Thank you for taking the time to review. We appreciate the 4 stars. The car park is valet parked and we do have to move cars when we are really busy - as you know the car park is not the largest and that is the most efficient way of operating it. We hope to see you again soo
Thank you for taking the time to review. We appreciate the 4 stars. The car park is valet parked and we do have to move cars when we are really busy - as you know the car park is not the largest and that is the most efficient way of operating it. We hope to see you again soon.
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04-May-2021 Secure Parking in Bayswater W2
The postcode sent to me was incorrect for the carpark I had booked, once I finally found it I then really struggled to find a vacant spot that wasn't for season ticket parking. Would not use again and would not recommend
Where to start.....we literally have had hundred of thousands of people use our car parks over the last 10 years and you are the only person to have stated the postcode is wrong........which clearly demonstrates it isnt! Car parks in London are BUSY so its naïve to say the l
Where to start.....we literally have had hundred of thousands of people use our car parks over the last 10 years and you are the only person to have stated the postcode is wrong........which clearly demonstrates it isnt! Car parks in London are BUSY so its naïve to say the least to expect to waltz in and find an empty car park. Delighted you wont be using the car park again.
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03-May-2021 Secure Parking in Chelsea SW3
two chaps that worked there were very helpful but the car park is a complete mess. overbooked by about 50 cars to get more cash i expect. was chaos inside. i expect alot of cars exit with damage. the only parking around so i expect its popular but i wont be going again.
Thank you for taking the time to leave a review. We are sorry you found the car park busy.......after a national lockdown its probably not a surprise. Like a lot of High Street businesses we have suffered a great deal with loss of earnings over the last year so we are not go
Thank you for taking the time to leave a review. We are sorry you found the car park busy.......after a national lockdown its probably not a surprise. Like a lot of High Street businesses we have suffered a great deal with loss of earnings over the last year so we are not going to apologise for trying to make the most of being open again.
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26-Apr-2021 Secure Parking in Chelsea SW3
Great and professional service, the attendant was very courteous and polite Thank you for taking the time to leave us a review and we really appreciate the 5 stars! We look forward to helping you with your parking again
25-Apr-2021 Secure Parking in Chelsea SW3
Very convenient location. Attendant very helpful. Much appreciated. Thank you for the 5 stars. We look forward to seeing you again.
06-Apr-2021 Secure Parking in Chelsea SW3
Very efficient - thank you Delighted we could help you with your parking needs and thank you for the 5 stars!
05-Apr-2021 Secure Parking in Chelsea SW3
Everything worked smoothly as it should. Thank you for taking the time to review us and we appreciate the 4 stars!
01-Apr-2021 Secure Parking in Chelsea SW3
Easy to book , easy to find , nice fella at the entrance , would definitely use again and recommend Thank you very much for taking the time to leave us a review - we really appreciate the 5 stars and look forward to seeing you again

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