Parking Professionals Ltd

97%

Of our customers give us good ratings

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67 reviews
Date Product Score Customer Comment Our Response
05-Oct-2022 Secure Parking in Chelsea SW3
Very easy to book online No Comment
04-Oct-2022 Secure Parking in Bayswater W2
Safe and secure parking, helpful staff, no worries leaving my car with them. Will use again. Delighted we could help you with your parking and thank you for the 5 star review! We hope to see you soon
28-Sep-2022 Secure Parking in Chelsea SW3
A fabulous service all round ..staff very helpful… thank you Les Delighted we could help you with your parking needs and thank you for the 5 stars...we hope to see you again soon
23-Sep-2022 Secure Parking in Union Square, Nine Elms SW11
a great way to park securely. everyone person knew the right information from booking to parking, will not hesitate to use them again, in fact i'm going to extend my existing term. Thank you for choosing us for your parking needs and we really appreciate the 5 star review!
19-Sep-2022 Secure Parking in Chelsea SW3
Easy to find car park; plenty of space. Very convenient for a quick shop in the Kings Road. Would use again. A bit understaffed; had to queue at both ends, but a friendly service. Thank you for you kind review and we look forward to seeing you again soon
13-Sep-2022 Secure Parking in Chelsea SW3
Good spacious parking in prime location, but did not accept card payments and wanted cash, despite the label of being a cashless site. Thank you for your review. On the day in question we had internet problems which affect the card machine. We assure you under normal circumstances we take card payments and in fact actively encourage them.
07-Sep-2022 Secure Parking in Chelsea SW3
It was great to have parking sorted out, the only reason I gave 4 and not 5 stars is that the credit card machine did not work due to bad reception underground so eventually I had to spend time going to a local bank for cash. Thank you for the review. We are sorry you had a problem with paying by card. We are in the hands of BT who provide our internet and that is not something we can control directly.
06-Sep-2022 Secure Parking in Chelsea SW3
Friendly staff, easy to use booking. Only issue was on collection there was a bit of a queue as several people arrived at once and cars are parked very tight in underground facility Thank you for the 4 stars - we appreciate it.
02-Sep-2022 Secure Parking in Bayswater W2
Quick, easy and close to airport (recommend taxi to get there from hotel carpark). All worked smoothly from booking onwards and saved a fortune on parking cost! No Comment
02-Sep-2022 Secure Parking in Bayswater W2
The car park is in a great location for Paddington. We felt happy leaving it in a safe and secure car park. The gentleman working there when we collected the car was really lovely and said he’d been keeping his eye on the car as it was there for 48hours. Would recommend and
The car park is in a great location for Paddington. We felt happy leaving it in a safe and secure car park. The gentleman working there when we collected the car was really lovely and said he’d been keeping his eye on the car as it was there for 48hours. Would recommend and use again.
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Thank you for the 5 stars - we really appreciate it and hope to see you again soon.
01-Sep-2022 Secure Parking in Chelsea SW3
The guys that work in there are so kind and helpful Many thanks for the 5 stars - we really appreciate it and hope to see you again soon!
30-Aug-2022 Secure Parking in Chelsea SW3
Friendly service, fantastic location, would highly recommend Many thanks for your kind review - delighted we could help and hope to see you again soon!
30-Aug-2022 Secure Parking in Chelsea SW3
Easy to book and easy to cancel. Reasonable price. Thank you for the 5 stars and delighted you are happy with the service - we hope to see you again soon!
30-Aug-2022 Secure Parking in Chelsea SW3
The website said the car park was manned until closure but that wasn’t the case so there was no one to confirm parking spaces or even what to leave on the windscreen to confirm payment had been made which left me concerned all Evening until I returned to collect so not ideal
The website said the car park was manned until closure but that wasn’t the case so there was no one to confirm parking spaces or even what to leave on the windscreen to confirm payment had been made which left me concerned all Evening until I returned to collect so not ideal..
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We are really confused by your review. Our chelsea car park is manned 247 and it would have been impossible for you to have used it and exited the car park without interaction with our team.....there are no payment machines, you have to pay the onsite team otherwise you woul
We are really confused by your review. Our chelsea car park is manned 247 and it would have been impossible for you to have used it and exited the car park without interaction with our team.....there are no payment machines, you have to pay the onsite team otherwise you would not have been able to exit....which is why we are very confused by what you have written. Are you sure you parked in our car park? It is located on Cheltenham Terrace SW3....we would be grateful if you could confirm because this is not the service we offer. Our car park is manned 247 and has been since it was opened in 1993!
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25-Aug-2022 Secure Parking in Chelsea SW3
Great location, secure, well maintained, excellent staff and good value. Thank you for your 5 star review - delighted we could be of assistance with your parking and we hope to see you again soon!
20-Aug-2022 Secure Parking in Chelsea SW3
I would recommend using this car park We really appreciate your 5 star review......we hope to see you again soon!
19-Aug-2022 Secure Parking in Chelsea SW3
Easy to book and park. The onsite staff are excellent and very helpful. Many thanks for the 5 stars - we really do appreciate you taking the time to leave us a review!
17-Aug-2022 Secure Parking in Chelsea SW3
Easy to find. Parking and collection process was straightforward. Staff were very helpful. Many thanks for the 5 stars....much appreciated!
05-Aug-2022 Secure Parking in Chelsea SW3
Easy to find in central west London following the postcode. Tight to get the ticket from the machine but fine after that. Pleasant staff who directed me into a decent size bay. Only issue was a mix up regarding the key (which is left with the garage) - as all Tesla keys look
Easy to find in central west London following the postcode. Tight to get the ticket from the machine but fine after that. Pleasant staff who directed me into a decent size bay. Only issue was a mix up regarding the key (which is left with the garage) - as all Tesla keys look the same my key was given to another Tesla customer by mistake. No big issue as I use my phone as the main key but could have been worse. The staff were apologetic and I got my key back in the post a few days later. Other than that a very smooth and well oiled system.
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Thank you for your review and we apologise for the inconvenience - we messed up and are sorry for the hassle. Delighted we got it sorted and returned the key to you but it should have not happened in the first place!
05-Aug-2022 Secure Parking in Chelsea SW3
Simon is very helpful and the facilities are very good. No Comment

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