Parking Professionals Ltd

79%

Of our customers give us good ratings

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94 reviews
Date Product Score Customer Comment Our Response
21-Jan-2020 Secure Parking in Chelsea SW3
Friendly service No Comment
19-Jan-2020 Secure Parking in Chelsea SW3
Terrible service. Will not use these again.
Ridiculous review. We have plenty of good sized spaces and regularly look after large vehicles. We also valet park so you dont even have to park your own car. We have no problem with receiving criticism where it is reasonable. In your case..............delighted you wont be
Ridiculous review. We have plenty of good sized spaces and regularly look after large vehicles. We also valet park so you dont even have to park your own car. We have no problem with receiving criticism where it is reasonable. In your case..............delighted you wont be coming back.
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18-Jan-2020 Secure Parking in Chelsea SW3
Convenient location for Sloane Square. Supervised with very courteous and helpful attendants. Thank you very much for your kind review - we appreciate it!
16-Jan-2020 Secure Parking in Chelsea SW3
The "carpark" is very small. I pre-booked a space but there wasn't a reserved parking bay for me, nor was the attendant aware of my reservation.
The parking bays are very tight, with no disabled bays. Vehicles were parked chaoticly, making the small carpark very tight
The "carpark" is very small. I pre-booked a space but there wasn't a reserved parking bay for me, nor was the attendant aware of my reservation.
The parking bays are very tight, with no disabled bays. Vehicles were parked chaoticly, making the small carpark very tight and difficult to navigate.
The attendant was rude and aggressive and, despite being able to provide no reason, he insisted that I leave my car keys with him - I did not!
Overall, this is one city carpark that I will not use again.
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Wow that is balanced! yes the car park is small - its in the middle of the most expensive city in the world.Yes we do reserve spaces - All online bookings are fully communicated to the staff in real time. They are fully aware of who has booked. It is valet parking system in
Wow that is balanced! yes the car park is small - its in the middle of the most expensive city in the world.Yes we do reserve spaces - All online bookings are fully communicated to the staff in real time. They are fully aware of who has booked. It is valet parking system in operation so no we dont demark specific spaces for disabled users because there is no need. We assist each customer with their specific needs. There are large signs confirming you need to leave your keys. With only 60 spaces this is by far the most efficient mode of operation. We love looking after reasonable people and have many very positive reviews. .........
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14-Jan-2020 Secure Parking in Chelsea SW3
They were rushed because it was busy on Sunday and only one attendant. Great service though and would recommend and use again. Thank you for your review! We apologise it was busy but glad we were able to be of service
14-Jan-2020 Secure Parking in Chelsea SW3
Everything went smoothly and the attendant very helpful. Felt happy that it was a very secure place to park with a full time attendant. Also so close to the area we wanted to go. Plus, the charges were not extortionate for central London Thank you for taking the time to give us 5 stars - we really appreciate it!
10-Jan-2020 Secure Parking in Chelsea SW3
Excellent Many thanks for 5 stars!
10-Jan-2020 Secure Parking in Chelsea SW3
I booked online through Parking Professionals own website assuming this would guarantee a space in what appeared like a very spacious and well maintained environment.
I have a Maserati Quattroporte which is quite big so I wanted the reassurance that this car park was
I booked online through Parking Professionals own website assuming this would guarantee a space in what appeared like a very spacious and well maintained environment.
I have a Maserati Quattroporte which is quite big so I wanted the reassurance that this car park was used by similar car owners (as shown in the website photos).
I even went on to read about the company directors and their philosophy before booking for further peace of mind.
In reality, it was no different to any other in London but twice the price!
It is cramped and the attendant on duty has no details of your booking and simply says you can park anywhere!
I got lucky and nabbed the last actually space, albeit designated for electric charging, before witnessing the following drivers being double parked across each other in the aisles.
Due to where I had parked, the attendant insisted that I leave my keys in case the charging point was required, I was in too much of a rush to debate this point so did as asked.
Upon return, my car had been moved but was in another space not the aisle so no big deal there.
The attendant himself was very polite and courteous so no complaints there, but if I had not got that last space I would have had a major problem finding anywhere else in the time I had.
If you’re going to offer me parking space then take my money upon booking and honour it, otherwise you’re no better than anyone else!
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No Comment
10-Jan-2020 Secure Parking in Chelsea SW3
Good service, expensive but very convenient. Thank you for your review. We appreciate it. Our overheads are "significant" being right by Sloane Square and being fully staffed 24/7/365, so we do feel our rates are reasonable bearing in mind our location and the level of security we offer......
07-Jan-2020 Secure Parking in Chelsea SW3
Easy to find. Ideal place to park for quick access to London sites. Near tube station. Friendly helpful attendants. No Comment
07-Jan-2020 Secure Parking in Chelsea SW3
Very professional man helping me there. Many thanks for your kind review
31-Dec-2019 Secure Parking in Chelsea SW3
very good. Thank you for your kind review
26-Dec-2019 Secure Parking in Chelsea SW3
Always very welcoming, friendly and professional We appreciate your kind review
24-Dec-2019 Secure Parking in Chelsea SW3
Excellent service the attendants were very polite friendly and helpful
Used this car park when I worked in Chelsea under company contract many years and the high standards remain
Highly recommended
We really appreciate your 5 star review....thank you!
24-Dec-2019 Secure Parking in Chelsea SW3
The staff were extremely friendly and helpful.The car park was great and the cost of parking was extremely good considering it’s central position We really appreciate you taking the trouble to give us 5 stars - thank you
17-Dec-2019 Secure Parking in Chelsea SW3
I have not yet parked with you.
The booking I have is for the Chelsea address in late December.
No Comment
16-Dec-2019 Secure Parking in Chelsea SW3
I paid for secure parking and a full valet.
When I collected my vehicle not only was it parked in a puddle that was so wide and deep, it encased several cars and was so deep both my feet were completely drenched.
In addition, the valeting service was absolutely di
I paid for secure parking and a full valet.
When I collected my vehicle not only was it parked in a puddle that was so wide and deep, it encased several cars and was so deep both my feet were completely drenched.
In addition, the valeting service was absolutely disgraceful.
Non of the seats were cleaned, the dashboard was just wiped over without cleaning.
I paid £25 for valeting that was worthless as I now have to have the inside valeted again costing me another £15.

I am disgusted with this ameteur and uncaring paying service.
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No Comment
15-Dec-2019 Secure Parking in Chelsea SW3
Quick and easy to use, staff attentive and hassle frss Many thanks for the 5 stars
13-Dec-2019 Secure Parking in Bayswater W2
Impossible to get hold with someone for 2 weeks ! You have taken long term parking space with us after you have written this rather harsh review, so that tells us that you are happy with the service and security we are providing you.
11-Dec-2019 Secure Parking in Bayswater W2
All very easy, stored motorbike securely for 10 days whilst I went on holiday. Reasonable price for the facility. Price is quoted without the VAT so that needs to be factored in. Guys at the garage were great. Was expecting a bit more checking on who I was when I collect
All very easy, stored motorbike securely for 10 days whilst I went on holiday. Reasonable price for the facility. Price is quoted without the VAT so that needs to be factored in. Guys at the garage were great. Was expecting a bit more checking on who I was when I collected the bike, but in saying that may not hav been required as I had the keys to the locks and the bike. Will definitley use again on the next trip.
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Thank you for your kind review. As we have a small team where the personnel dont change the team knew about your booking etc. We look forward to assisting you again in the future

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