Date | Product | Score | Customer Comment | Our Response |
---|---|---|---|---|
25-Apr-2024 | Secure Parking in Chelsea SW3 | nice helpful friendly staff, an all round good service. Just need to review the payment by card service. Luckily we had cash with us. | No Comment | |
24-Apr-2024 | Secure Parking in Chelsea SW3 | Staff if always attentive and caring; I feel confident leaving my vehicle in their care. | No Comment | |
20-Apr-2024 | Secure Parking in Bayswater W2 | Many thanks for the 5 stars - much appreciated! | ||
12-Apr-2024 | Secure Parking in Chelsea SW3 |
Great location within walking distance of shops and restaurants. Greeted on arrival and shown to our bay. Very happy and friendly staff. Only downside was that the whole floor was a tight squeeze once many more cars there making it a bit difficult to get out. Also the payme
Great location within walking distance of shops and restaurants. Greeted on arrival and shown to our bay. Very happy and friendly staff. Only downside was that the whole floor was a tight squeeze once many more cars there making it a bit difficult to get out. Also the payment terminal wasn't working properly inside the car park so we had to go to an atm to get cash to pay instead. Read more
|
Apologies the payment terminal wasnt working. we have been experiencing poor internet connectivity - which is so frustrating and unbelievable in the middle of London, but this knocks out our card terminal. We have complained on numerous occasions to our provider and it is du
Apologies the payment terminal wasnt working. we have been experiencing poor internet connectivity - which is so frustrating and unbelievable in the middle of London, but this knocks out our card terminal. We have complained on numerous occasions to our provider and it is due to BT upgrading all the old copper wire exchanges which are still operational in central London. We are really sorry about this inconvenience and will get this rectified . Read more
|
|
11-Apr-2024 | Secure Parking in Chelsea SW3 | Superb service - easy to book, clear instructions, manned car park, very nice service especially for a train strike day | Delighted we could help you on a stressful day when the trains are on strike (again) and thank you for talking the time to give us 5 stars - we really appreciate it! | |
28-Mar-2024 | Secure Parking in Bayswater W2 | Booking was quick, and I would recommend the car park. | Thank you for the 5 stars - we really appreciate it and hope to see you again when you next need secure parking! | |
19-Mar-2024 | Secure Parking in Bayswater W2 | Attendant was very helpful. Parking secure. | Thank you very much for taking the time to give us 5 stars and we hope to see you again soon! | |
19-Mar-2024 | Secure Parking in Chelsea SW3 | Safe car park. Enjoyed a bit of banter with the chap who was supervising. Fair price | Delighted we could help you with your parking needs and thank you for the 5 stars. We hope to see you again soon. | |
07-Mar-2024 | Secure Parking in Bayswater W2 | Polite and professional attendant at the car park. Easy booking process, though without option to cancel in advance. | Thank you for your kind review and delighted we could be of service. If you need to cancel a booking in future just email us direct and we can sort that out for you no problem. We hope to see you again soon! | |
02-Mar-2024 | Secure Parking in Chelsea SW3 | Friendly informative experience: would use again. | Delighted we could help you with your parking needs and we hope to see you again soon! | |
05-Feb-2024 | Secure Parking in Union Square, Nine Elms SW11 | I'm very happy with the service I received with PP and would highly recommend them. | Many thanks for taking the time to leave us a review and we appreciate the 5 stars! | |
05-Feb-2024 | Secure Parking in Union Square, Nine Elms SW11 | Always very helpful and responsive to any queries/changes we needs to make to our season ticket booking. | Delighted we could be of service and thank you for choosing us for your parking needs! | |
30-Jan-2024 | Secure Parking in Chelsea SW3 | Great customer service. | Thank you for your review and we hope to see you back again soon! | |
27-Jan-2024 | Secure Parking in Chelsea SW3 | Excellent service and very helpful and friendly. Great place to park as we have to go to Brompton hospital so much we know our car is safe | Thank you for your review - we appreciate it and look forward to seeing you again soon! | |
04-Jan-2024 | Secure Parking in Bayswater W2 | good service. easy to get in / out. | Many thanks for the 5 stars we really appreciate it and hope to see you again soon! | |
30-Dec-2023 | Secure Parking in Chelsea SW3 | Highly recommend friendly staff | Thank you for your 5 star review - we really appreciate it and hope to see you again soon! | |
27-Dec-2023 | Secure Parking in Chelsea SW3 | Really Excellent | Delighted we would be of service and thank you for the 5 star review! | |
27-Dec-2023 | Secure Parking in Bayswater W2 | Easy to use and secure. I always use this site for overnight parking when visiting daughter over Christmas. | Many thanks for taking the time to give us a 5 star review - we really appreciate it! | |
24-Dec-2023 | Secure Parking in Chelsea SW3 | Sloane Square Car Park, Cheltenham Terrace. Clean, safe with easy access. Excellent staff | Many thanks for the 5 stars and we hope to see you again soon! | |
23-Dec-2023 | Secure Parking in Chelsea SW3 | Booking process easy , slight adjustment required re timing , staff efficient , helpful and very pleasant . | we really appreciate the 5 star review and hope we can be of service again in the future! | |
Feefo will only invite genuine customers who have bought from the site to leave feedback. This ensures that the feedback you read is from real consumers who provide valuable information and is not written by clever marketing people to make the company look better than they are.
All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.
Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.