|Date||Product||Score||Customer Comment||Our Response|
|22-Oct-2020||Metro Secure Storage - Angel Islington N1||Ramp to storage was covered in rubbish and we got a puncture on the debris||
We are really surprised to have received this review. Our facility is in pristine condition so to state it is neglected is simply not fair or reasonable. We have worked really hard as a family business to provide clean secure storage to our customers and our reviews from rea
We are really surprised to have received this review. Our facility is in pristine condition so to state it is neglected is simply not fair or reasonable. We have worked really hard as a family business to provide clean secure storage to our customers and our reviews from reasonable people reflect that. See the images taken on our gallery (https://www.metro-storage.co.uk/gallery/)of how the facility looks - these are not stock bought pictures but real pictures taken on site. We are sorry you got a puncture but you can get a puncture anywhere so why that is our fault I really dont know. Being in the middle of a busy part of N1 and surrounded by many residential apartment buildings with their own bins when the wind is blustery rubbish blow down into the ramp area which we clear up. It is really hard running a business during these difficult times and we think your review is just not reasonable.Read more
|22-Oct-2020||Secure self storage facilities in W2 and N1||sdfsadfdfsdf||No Comment|
|08-Oct-2020||Secure self storage facilities in W2 and N1||Good communication and sort out the issue timely||Thank you for your 5 star review...we appreciate it!|
|08-Sep-2020||Secure self storage facilities in W2 and N1||Very easy process to move in.||Delighted we could help you with your storage needs and thank you for the review!|
|12-May-2020||Metro Secure Storage - Angel Islington N1||
The facility is at a good location, not the middle of nowhere and easy to access from city center. The place was spotless.
The staff was very helpful and patient too. It was also very easy to register for the service, despite at midst of the pandemic, the storage proces
The facility is at a good location, not the middle of nowhere and easy to access from city center. The place was spotless.Read more
The staff was very helpful and patient too. It was also very easy to register for the service, despite at midst of the pandemic, the storage process was very smooth even without any human contact at all at the property. The instruction being sent to me via email was very clear without any confusion.
|Thank you for taking the time to give us 5 stars - we are delighted we could help you during these difficult times!|
|29-Apr-2020||Metro Secure Storage - Angel Islington N1||Everything was handled online in a prompt manner. Storage space is easy to access and nice and new.||Thank you for taking the time to give us 5 stars - delighted we could be of service!|
|12-Dec-2019||Metro Secure Storage - Bayswater W2||they are the best in London and the service is good . The security is a good guy and very strait with the job wich is very good . No one is aloud to enter after 10 a chloe in the evening and the place. Is very clean . I see the security keeping the place clean every day..||Thank you for the 5 stars - we really appreciate it!|
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