Metro Storage Ltd

86%

Of our customers give us good ratings

Sort by
7 reviews
Date Product Score Customer Comment Our Response
22-Oct-2020 Metro Secure Storage - Angel Islington N1
Ramp to storage was covered in rubbish and we got a puncture on the debris
We are really surprised to have received this review. Our facility is in pristine condition so to state it is neglected is simply not fair or reasonable. We have worked really hard as a family business to provide clean secure storage to our customers and our reviews from rea
We are really surprised to have received this review. Our facility is in pristine condition so to state it is neglected is simply not fair or reasonable. We have worked really hard as a family business to provide clean secure storage to our customers and our reviews from reasonable people reflect that. See the images taken on our gallery (https://www.metro-storage.co.uk/gallery/)of how the facility looks - these are not stock bought pictures but real pictures taken on site. We are sorry you got a puncture but you can get a puncture anywhere so why that is our fault I really dont know. Being in the middle of a busy part of N1 and surrounded by many residential apartment buildings with their own bins when the wind is blustery rubbish blow down into the ramp area which we clear up. It is really hard running a business during these difficult times and we think your review is just not reasonable.
Read more
22-Oct-2020 Secure self storage facilities in W2 and N1
sdfsadfdfsdf No Comment
08-Oct-2020 Secure self storage facilities in W2 and N1
Good communication and sort out the issue timely Thank you for your 5 star review...we appreciate it!
08-Sep-2020 Secure self storage facilities in W2 and N1
Very easy process to move in. Delighted we could help you with your storage needs and thank you for the review!
12-May-2020 Metro Secure Storage - Angel Islington N1
The facility is at a good location, not the middle of nowhere and easy to access from city center. The place was spotless.
The staff was very helpful and patient too. It was also very easy to register for the service, despite at midst of the pandemic, the storage proces
The facility is at a good location, not the middle of nowhere and easy to access from city center. The place was spotless.
The staff was very helpful and patient too. It was also very easy to register for the service, despite at midst of the pandemic, the storage process was very smooth even without any human contact at all at the property. The instruction being sent to me via email was very clear without any confusion.
Highly recommended!
Read more
Thank you for taking the time to give us 5 stars - we are delighted we could help you during these difficult times!
29-Apr-2020 Metro Secure Storage - Angel Islington N1
Everything was handled online in a prompt manner. Storage space is easy to access and nice and new. Thank you for taking the time to give us 5 stars - delighted we could be of service!
12-Dec-2019 Metro Secure Storage - Bayswater W2
they are the best in London and the service is good . The security is a good guy and very strait with the job wich is very good . No one is aloud to enter after 10 a chloe in the evening and the place. Is very clean . I see the security keeping the place clean every day.. Thank you for the 5 stars - we really appreciate it!

About Feefo

  • Honest

    Feefo will only invite genuine customers who have bought from the site to leave feedback. This ensures that the feedback you read is from real consumers who provide valuable information and is not written by clever marketing people to make the company look better than they are.

  • Unbiased

    All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.

  • Independent

    Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.