7 reviews
| Date | Product | Score | Customer Comment | Our Response |
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| 07-Dec-2020 | Secure self storage facilities in W2 and N1 | Prompt responses and good service so far. For improvements, i would add a map of where storage cabis are positioned and someone at reception to reply to customers' enquiries |
Thank you for taking the time to write a review. We will take on board your comments but would like to point out that during Covid we have had to take steps to protect our customers and our team by minimising contact in the onsite office. A map is a good idea so thank you fo
Thank you for taking the time to write a review. We will take on board your comments but would like to point out that during Covid we have had to take steps to protect our customers and our team by minimising contact in the onsite office. A map is a good idea so thank you for suggesting that. Many thanks Read more
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| 22-Oct-2020 | Metro Secure Storage - Angel Islington N1 | Ramp to storage was covered in rubbish and we got a puncture on the debris |
We are really surprised to have received this review. Our facility is in pristine condition so to state it is neglected is simply not fair or reasonable. We have worked really hard as a family business to provide clean secure storage to our customers and our reviews from rea
We are really surprised to have received this review. Our facility is in pristine condition so to state it is neglected is simply not fair or reasonable. We have worked really hard as a family business to provide clean secure storage to our customers and our reviews from reasonable people reflect that. See the images taken on our gallery (https://www.metro-storage.co.uk/gallery/)of how the facility looks - these are not stock bought pictures but real pictures taken on site. We are sorry you got a puncture but you can get a puncture anywhere so why that is our fault I really dont know. Being in the middle of a busy part of N1 and surrounded by many residential apartment buildings with their own bins when the wind is blustery rubbish blow down into the ramp area which we clear up. It is really hard running a business during these difficult times and we think your review is just not reasonable. Read more
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| 22-Oct-2020 | Secure self storage facilities in W2 and N1 | sdfsadfdfsdf | No Comment | |
| 08-Oct-2020 | Secure self storage facilities in W2 and N1 | Good communication and sort out the issue timely | Thank you for your 5 star review...we appreciate it! | |
| 08-Sep-2020 | Secure self storage facilities in W2 and N1 | Very easy process to move in. | Delighted we could help you with your storage needs and thank you for the review! | |
| 12-May-2020 | Metro Secure Storage - Angel Islington N1 |
The facility is at a good location, not the middle of nowhere and easy to access from city center. The place was spotless.
The staff was very helpful and patient too. It was also very easy to register for the service, despite at midst of the pandemic, the storage proces The facility is at a good location, not the middle of nowhere and easy to access from city center. The place was spotless. Read more
The staff was very helpful and patient too. It was also very easy to register for the service, despite at midst of the pandemic, the storage process was very smooth even without any human contact at all at the property. The instruction being sent to me via email was very clear without any confusion. Highly recommended! |
Thank you for taking the time to give us 5 stars - we are delighted we could help you during these difficult times! | |
| 29-Apr-2020 | Metro Secure Storage - Angel Islington N1 | Everything was handled online in a prompt manner. Storage space is easy to access and nice and new. | Thank you for taking the time to give us 5 stars - delighted we could be of service! |
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