11 reviews
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 27-Aug-2020 | 3D Space Secure Storage in Central London | The process was very straightforward. Access to the storage facilities very easy and nothing complicated. The facilities is very clean and the security is excellent. |
Thank you very much for the 5 star review - we appreciate and are delighted we could be of service. | |
| 20-Aug-2020 | Secure self storage facilities in Central London - SW1 | excellent,prompt service.easy to use | Thank you for your kind review - we appreciate you taking the time to give us 5 stars! Thank you. | |
| 03-Mar-2020 | Secure self storage facilities in Central London - SW1 | Was first rate. Looked after us and were there all the time throughout the process to help us. | Thank you for taking the time to review us - it is much appreciated! | |
| 18-Feb-2020 | Secure self storage facilities in Central London - SW1 | Excellent service by Simon. | Thank you for the 5 stars - we really are grateful ! | |
| 06-Jan-2020 | Secure self storage facilities in Central London - SW1 | You threatened to close our lockers because we hadn't paid, then realised that it was a mistake with your payment system. |
Thank you for the feedback. We have looked into the situation and note from our email exchanges that we responded to your enquiry about receiving this email for non-payment within 3 MINUTES! We apologised and explained it was due to some technical issues we had experienced w
Thank you for the feedback. We have looked into the situation and note from our email exchanges that we responded to your enquiry about receiving this email for non-payment within 3 MINUTES! We apologised and explained it was due to some technical issues we had experienced with our card processing company. Whilst we are sorry this did occur you were 3 days late in paying and we believe we responded just about as quickly as possible and explained the situation. We are sorry you still felt the need to post a 2 star review. Read more
|
|
| 15-Dec-2019 | Secure self storage facilities in Central London - SW1 | Great service! | Thank you for the 5 stars - much appreciated! | |
| 26-Nov-2019 | Secure self storage facilities in Central London - SW1 | Great Service. 24 Hour Staff. Super Clean & Efficient. 1 hour free parking to unload or load. Nothing to small or too big!! All storage sizes. Simon on hand for anything. |
Thank you very much for the review....we are delighted to being looking after you and your storage needs and hope we can do so for many years to come! | |
| 16-Nov-2019 | Secure self storage facilities in Central London - SW1 | The team were able to arrange storage at short notice over the weekend- so pleased! | Thank you for the 5 stars - we were delighted to be able to help you! | |
| 20-Oct-2019 | Secure self storage facilities in Central London - SW1 | Clean well maintained premises. Access any time. Efficient entry and exit enablers. Well organized central office response for billing and inquiries. |
Many thanks for the 5 stars we really appreciate it! | |
| 06-Oct-2019 | Secure self storage facilities in Central London - SW1 | I would recommend them to clients looking for storage I’m frightened of small spaces because it was well lit my fear went altogether a good experience | We appreciate you taking the time to give us a review and of course we are really happy that you gave us 5 stars - thank you! | |
| 02-Oct-2019 | Secure self storage facilities in Central London - SW1 | Excellent customer service, super clean secure storage. | Delighted we could help you with your storage needs and thank you for the 5 stars! | |
About Feefo
-
Honest
Feefo will only invite genuine customers who have bought from the site to leave feedback. This ensures that the feedback you read is from real consumers who provide valuable information and is not written by clever marketing people to make the company look better than they are.
-
Unbiased
All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.
-
Independent
Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.
Copyright 2016 Feefo Holdings Limited. All Rights Reserved.
