67 reviews
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 28-Jun-2025 | Secure Parking in Chelsea SW3 |
when I park my car, and as long as it is not valid parking (which everybody knows implies handing over your car key), I DON'T want to give away my car key, especially when my car is full with my suitcase, laptop, ipad, cards, passport and others (yes I left most in the car a
when I park my car, and as long as it is not valid parking (which everybody knows implies handing over your car key), I DON'T want to give away my car key, especially when my car is full with my suitcase, laptop, ipad, cards, passport and others (yes I left most in the car as I was there for only max. 2 hours, was warm and didn't want to take everything with me). It was not clear that keys had to be handed over. Summarized, I will never go there again Read more
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No Comment | |
| 10-Jun-2025 | Secure Parking in Chelsea SW3 | Thank you for your 5 star review, we really appreciate it. | ||
| 10-Jun-2025 | Secure Parking in Chelsea SW3 |
Very difficult to make contact to get information regarding assess ahead of time. My husband has mobility issues so this is important. Steep ramp into the car park which made our use of wheelchair difficult. Attendant unable to help me with the wheelchair. I was told it was
Very difficult to make contact to get information regarding assess ahead of time. My husband has mobility issues so this is important. Steep ramp into the car park which made our use of wheelchair difficult. Attendant unable to help me with the wheelchair. I was told it was valet parking but it wasn’t. Other than that the parking was fine, though tight. Close to the Kings Road. Read more
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Thank you for your feedback and we're sorry the level of service you received wasn't up to your expectations. There are a number of ways you can get in touch with us either via the free phone number which is manned at all times, via our Live chat service which is available 2
Thank you for your feedback and we're sorry the level of service you received wasn't up to your expectations. There are a number of ways you can get in touch with us either via the free phone number which is manned at all times, via our Live chat service which is available 24/7 and via email on the contact us form on the website. Read more
If you let us know in advance that you require assistance we can make sure that we keep a parking space near the entrance available to you. Also the staff are on hand to help at all times so please just ask them if you require any assistance when you're on site. They would be more than happy to help. |
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| 29-May-2025 | Secure Parking in Chelsea SW3 | Worked very well. Thank you |
Thank you for your 5 star review. Great to hear it all went well. | |
| 23-May-2025 | Secure Parking in Chelsea SW3 | Proffesional and affordable. The staff was great too | Thank you for your 5 star review, we really appreciate the feedback. | |
| 16-May-2025 | Secure Parking in Chelsea SW3 | Excellent. The space was waiting for me as arranged. Friendly, helpful service from the staff at the car park. | Thank you John for your 5 star review. We try really hard to provide the best service we can. | |
| 06-May-2025 | Secure Parking in Chelsea SW3 | Easy to book and park | Thank you Nicola for the 5 star review, we're really pleased you found it easy to book and park. | |
| 03-May-2025 | Secure Parking in Chelsea SW3 | Thank you for your 5 star review, we really appreciate it | ||
| 30-Apr-2025 | Secure Parking in Chelsea SW3 | The personal service was excellent | Thank you so much for your 5 star review we're so pleased you found the service so good. We try really hard to provide a personal service for each of our customers. | |
| 29-Apr-2025 | Secure Parking in Chelsea SW3 | Thank you so much for your 5 star review | ||
| 23-Apr-2025 | Secure Parking in Chelsea SW3 | Thank you so much Peter for your 5* review | ||
| 21-Apr-2025 | Secure Parking in Chelsea SW3 | excellent car park, in a prime position, and the car park attendants are so very helpful. | Thank you Rosella for your 5 star review, we really appreciate you taking the time to leave a review. | |
| 15-Apr-2025 | Secure Parking in Chelsea SW3 | Exactly what was needed - near where we were staying, last-minute, and lovely attendants :) | Thank you so much for your 5 star review, we're so pleased you had a great experience! | |
| 09-Apr-2025 | Secure Parking in Chelsea SW3 | Thank you Robert for your 5 star review, we really appreciate it! | ||
| 08-Apr-2025 | Secure Parking in Chelsea SW3 | A good parking in near the Sloane Square. The parking spots are quiet small, but that doesn't matter since the parking is occupied by two very friendly and competent guys. It also possible to charge the car without any trouble. |
Thank you for your 5 star review, we really appreciate you taking the time to leave us a review. Our car park is fully staffed 24/7 and they will help you to park your car. | |
| 02-Apr-2025 | Secure Parking in Chelsea SW3 | Good service. Car park clean and convenient. Would recommend. | Thank you for taking the time to leave a review, we really appreciate it. | |
| 01-Apr-2025 | Secure Parking in Chelsea SW3 | Staff very friendly and helpful. Ideal location for me to walk into Sloane Square. Would recommend, and will definitely use again. | Thank you for your great review and we're delighted to hear you would use our car park again. | |
| 29-Mar-2025 | Secure Parking in Chelsea SW3 | Thank you for the 5 stars - much appreciated! | ||
| 29-Mar-2025 | Secure Parking in Chelsea SW3 | Good service and great location | Thank you for taking the time to leave a review, we really appreciate it. | |
| 19-Mar-2025 | Secure Parking in Chelsea SW3 | reliable , accommodating and friendly team . | Thank you for leaving a great review, we really do appreciate it. | |
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