66 reviews
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 25-Aug-2025 | Secure Parking in Bayswater W2 | As always my motorcycle was safe whilst I was in London. You can trust these guys if you have a vehicle you care about. | Thank you Andrew for your 5 star review, we take the safety of vehicles in our care very seriously. We hope to see you again soon. | |
| 19-Aug-2025 | Secure Parking in Chelsea SW3 | Easy to book online, and the garage was easy to find and conveniently located just off King’s Road. The parking attendants were very professional and good humoured. I strongly recommend using this garage if you need parking in Chelsea. | Thank you Rick for your 5 star review and recommendation, we hope to see you again soon. | |
| 26-Jul-2025 | Secure Parking in Chelsea SW3 | Thank you for your 5 star review, hope to see you again soon. | ||
| 22-Jul-2025 | Secure Parking in Chelsea SW3 | Helpful and friendly | Thank you for your 5 star review | |
| 22-Jul-2025 | Secure Parking in Chelsea SW3 | Staff were really good guys. Genuinely polite and affable. Made our access to the car very easy. | Thank you Paul for your 5 star review, we really appreciate it. | |
| 19-Jul-2025 | Secure Parking in Chelsea SW3 |
Staff really friendly and helpful. I booked the wrong days and phoned up immediately. The lady was really helpful and rearranged the dates. She did say she would email me the changes but didn’t get round to it. No problem with the staff on arrival who had been informed of th
Staff really friendly and helpful. I booked the wrong days and phoned up immediately. The lady was really helpful and rearranged the dates. She did say she would email me the changes but didn’t get round to it. No problem with the staff on arrival who had been informed of the changes and sorted everything efficiently. Read more
Good service all round. |
No Comment | |
| 18-Jul-2025 | Secure Parking in Chelsea SW3 | Thank you for your 5 star review, we hope to see you again soon. | ||
| 17-Jul-2025 | Secure Parking in Chelsea SW3 | Thank you for you 5 star review. | ||
| 17-Jul-2025 | Secure Parking in Chelsea SW3 | Great service at Sloane Square Attendant was very professional |
Thank you Andy for the 5 star review, we always try our best to deliver a quality service. | |
| 28-Jun-2025 | Secure Parking in Chelsea SW3 |
when I park my car, and as long as it is not valid parking (which everybody knows implies handing over your car key), I DON'T want to give away my car key, especially when my car is full with my suitcase, laptop, ipad, cards, passport and others (yes I left most in the car a
when I park my car, and as long as it is not valid parking (which everybody knows implies handing over your car key), I DON'T want to give away my car key, especially when my car is full with my suitcase, laptop, ipad, cards, passport and others (yes I left most in the car as I was there for only max. 2 hours, was warm and didn't want to take everything with me). It was not clear that keys had to be handed over. Summarized, I will never go there again Read more
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Hi Mark, we're sorry this didn't live up to your expectations. We do state clearly on the website, in the confirmation email and on signage in the car park that the car park is operated as valet parking and that due to the tight spaces in the car park you may be asked to han
Hi Mark, we're sorry this didn't live up to your expectations. We do state clearly on the website, in the confirmation email and on signage in the car park that the car park is operated as valet parking and that due to the tight spaces in the car park you may be asked to hand over your keys so our experienced car park attendants can park your car for the safety of yours and others vehicles. Read more
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| 10-Jun-2025 | Secure Parking in Chelsea SW3 | Thank you for your 5 star review, we really appreciate it. | ||
| 10-Jun-2025 | Secure Parking in Chelsea SW3 |
Very difficult to make contact to get information regarding assess ahead of time. My husband has mobility issues so this is important. Steep ramp into the car park which made our use of wheelchair difficult. Attendant unable to help me with the wheelchair. I was told it was
Very difficult to make contact to get information regarding assess ahead of time. My husband has mobility issues so this is important. Steep ramp into the car park which made our use of wheelchair difficult. Attendant unable to help me with the wheelchair. I was told it was valet parking but it wasn’t. Other than that the parking was fine, though tight. Close to the Kings Road. Read more
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Thank you for your feedback and we're sorry the level of service you received wasn't up to your expectations. There are a number of ways you can get in touch with us either via the free phone number which is manned at all times, via our Live chat service which is available 2
Thank you for your feedback and we're sorry the level of service you received wasn't up to your expectations. There are a number of ways you can get in touch with us either via the free phone number which is manned at all times, via our Live chat service which is available 24/7 and via email on the contact us form on the website. Read more
If you let us know in advance that you require assistance we can make sure that we keep a parking space near the entrance available to you. Also the staff are on hand to help at all times so please just ask them if you require any assistance when you're on site. They would be more than happy to help. |
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| 29-May-2025 | Secure Parking in Chelsea SW3 | Worked very well. Thank you |
Thank you for your 5 star review. Great to hear it all went well. | |
| 23-May-2025 | Secure Parking in Chelsea SW3 | Proffesional and affordable. The staff was great too | Thank you for your 5 star review, we really appreciate the feedback. | |
| 16-May-2025 | Secure Parking in Chelsea SW3 | Excellent. The space was waiting for me as arranged. Friendly, helpful service from the staff at the car park. | Thank you John for your 5 star review. We try really hard to provide the best service we can. | |
| 06-May-2025 | Secure Parking in Chelsea SW3 | Easy to book and park | Thank you Nicola for the 5 star review, we're really pleased you found it easy to book and park. | |
| 03-May-2025 | Secure Parking in Chelsea SW3 | Thank you for your 5 star review, we really appreciate it | ||
| 30-Apr-2025 | Secure Parking in Chelsea SW3 | The personal service was excellent | Thank you so much for your 5 star review we're so pleased you found the service so good. We try really hard to provide a personal service for each of our customers. | |
| 29-Apr-2025 | Secure Parking in Chelsea SW3 | Thank you so much for your 5 star review | ||
| 23-Apr-2025 | Secure Parking in Chelsea SW3 | Thank you so much Peter for your 5* review | ||
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