| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 11-Aug-2026 | 3D Space Secure Storage in Central London | excellent service, high standard of cleanliness , tepature controlled, excellet security | No Comment | |
| 16-Jul-2026 | Metro Secure Storage - Bayswater W2 |
I have had items stored with Metro over the last 10 + years.
It is efficiently run with a good front of house access, appearance and contact. However my items have been flooded on two occasions, I have lost irreplaceable family photographs and documents. Along wi I have had items stored with Metro over the last 10 + years. Read more
It is efficiently run with a good front of house access, appearance and contact. However my items have been flooded on two occasions, I have lost irreplaceable family photographs and documents. Along with precious items from my daughters earlier years which have come out pervaded with mould. I understand that considerable effort has been made to prevent this reoccurring. But I would not recommend storing anything that is not replaceable. |
We were absolutely gutted to discover there had been a leak in your unit. The leak has been repaired and hasn't been an issue since. Unfortunately, as you had removed the damaged items, it made it difficult for us to do a full contents protection valuation. As a gesture of g
We were absolutely gutted to discover there had been a leak in your unit. The leak has been repaired and hasn't been an issue since. Unfortunately, as you had removed the damaged items, it made it difficult for us to do a full contents protection valuation. As a gesture of goodwill, we offered a financial settlement, which you accepted. Read more
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| 12-Apr-2026 | Metro Secure Storage - Angel Islington N1 |
The booking process was very easy from the first quote and all the way through the online confirmation. I was corresponding with Gaius Eze and he’s been brilliant: very prompt and very clear in email and very helpful on the phone when I had a minor problem in the booking por
The booking process was very easy from the first quote and all the way through the online confirmation. I was corresponding with Gaius Eze and he’s been brilliant: very prompt and very clear in email and very helpful on the phone when I had a minor problem in the booking portal. Read more
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Thank you so much for your 5 star review, I'll be sure to pass your feedback onto Gaius. | |
| 31-Mar-2026 | Metro Secure Storage - Bayswater W2 | Guy on site is exceptional and always there to assist. You should be proud to have him within your organisation. I would steal him away from you in a heartbeat but he is too loyal to you. Great company also | Thank you so much for this review, we really appreciate it. I will share this with Gaius. | |
| 27-Mar-2026 | Storage | Great service! Gaius was very helpful. Storage easy of acces. Everything clean. Recommend! | Thank you Juan, for your great review. I will pass this onto Gaius, who does a great job for us. | |
| 26-Mar-2026 | Metro Secure Storage - Angel Islington N1 | Super helpful and friendly. Pleasure to deal with. Efficient. | Thank you David for your great review. We really appreciate it. | |
| 01-Mar-2026 | Metro Secure Storage - Angel Islington N1 |
I’ve had a great experience with Metro Storage. Gaius has been incredibly helpful from start to finish, professional, friendly and always quick to respond. He made everything very easy, especially helping me choose the right storage size for my needs. Excellent service overa
I’ve had a great experience with Metro Storage. Gaius has been incredibly helpful from start to finish, professional, friendly and always quick to respond. He made everything very easy, especially helping me choose the right storage size for my needs. Excellent service overall and I would definitely recommend them. Read more
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Thank you so much for your review, we really appreciate you taking the time to leave one. I will pass this on to Gaius. | |
| 27-Feb-2026 | Metro Secure Storage - Bayswater W2 | Thank you for your 5 star review, we really appreciate it. | ||
| 05-Jan-2026 | Metro Secure Storage - Angel Islington N1 | Thank you for your 5 star review, we really appreciate it | ||
| 19-Nov-2025 | Metro Secure Storage - Angel Islington N1 | Straight forward process. | Thank you for your 5 star review. As a small family-run business it really means a lot. | |
| 27-Oct-2025 | 3D Space Secure Storage in Central London | Excellent storage facility | Thank you Ernest for your 5 star review. We really appreciate you taking the time to leave to leave a review. | |
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